6. Saying âNo Worriesâ
While acknowledging thanks is polite, responses like “no worries” or “no problem” might unintentionally convey that you found the request a bother. According to Grotts, these phrases can make the other person feel that their gratitude was a burden.
Do this instead: Use more positive responses like “youâre welcome” or “my pleasure” to ensure that your acknowledgment feels warm and genuine.
7. Apologizing for Every Little Thing
Apologizing is essential when you make a mistake, but overdoing it can be counterproductive. Grotts explains that frequent apologies for minor issues or things beyond your control can annoy others and make them feel responsible for your discomfort.
Do this instead: Offer a sincere apology for genuine mistakes, but avoid over-apologizing. For things you canât control or have already addressed, focus on positive action instead of reiterating apologies. For example, say “Thank you for your patience; Iâll be more punctual next time” rather than repeatedly apologizing for being late.